We stand behind our products 100% and we want our customers to be satisfied. We warrant our products against defects in materials and workmanship for a period of one (1) year from the date of original purchase. If your item(s) arrive damaged or defective, contact customer service immediately. Please provide your order # and supporting photos to verify the condition. If Secret Litter Box Co. deems there is a manufacturing defect or shipping damage, we will provide a replacement or the appropriate refund.
THIS WARRANTY IS IN LIEU OF ANY WARRANTY, EXPRESS OR IMPLIED. ANY IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY, ARE WAIVED. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF.
We are confident that you will love your new purchase. However, if you are unsatisfied for any reason you may return items within 30 days of product receipt. If your item(s) arrive damaged or defective, please contact Customer Support. For unwanted items, in lieu of a return, we encourage you to donate to a local shelter, rescue, or 501(c)(3) organization. Donating is gratifying, better for the environment and saves you from any applicable return fees!